FAQs
How do you ship my order?
All orders are delivered by our highly trained, friendly, and knowledgable staff. Each order is hand picked, then delivered to you by a member of our team. Our team will do their best to follow any delivery instructions you provide. Please feel free to reach out to our customer care to if you have a special request or need more information about our delivery process.
We never provide your information to any third party delivery companies.
How much does delivery cost?
Delivery directly to your door is always FREE with Fire Buds.
Do I need to show ID at the door?
Yes, we verify your ID at the door. This is to ensure that we are delivering to the right person and that you are over the age of 19. ID must be government issued and be the same name as the order.
How long does delivery take?
Delivery usually takes 1 – 2 hours. All orders have a 60 - 120 minutes guarantee! If we are late, we will give you 2 free joints with your order.
My order took longer than 1-2 hours!
We are so sorry that your delivery took longer than expected. We work very hard to ensure that our orders are delivered on time. Sometimes we make mistakes or get lost.
If we do, we will make it right. 2 FREE joints should have been added to your order.
Have additional questions or comments about your delivery time? Reach us at 226-788-3988 or fire.bud@hotmail.com
What are your delivery hours?
Orders are delivered between 10am and 11pm.